Our Clients

We strive to exceed your needs

Home Instead Senior Care and our team of CAREGivers make the effort to understand and exceed the needs of every client and their families.

When these needs are altered, we are quick to tailor our services to ensure our clients are always satisfied and their families are confident that their loved ones receive the best personal home help, care and support they deserve.

Client testimonials

We asked some of our clients and their families to provide feedback on their experience in receiving services from Home Instead Senior Care in Melbourne's Balwyn & Inner Eastern Suburbs. Here is what they had to say:

Dear Sam,

Your service was a god-send to my family. Your staff developed great rapport with both mum and dad but especially with mum who they primarily supported. This was inspite of her dementia and dislike of having things around her change. Her quality of life considerably improved with the daily support of your staff. Dad too benefitted as he could concentrate of being her husband not just her carer. Your regular daily service was reliable and you were great at stepping into the breach in emergencies when they had appointments that we suddenly could not take them to due to work commitments. Unfortunately, as is the nature of dementia, mum has progressed to the point where she requires more supported care then can be offered at home and they have both moved to assisted living together. Should mum and dad have remained at home our relationship would have happily continued. We can certainly recommend your services to any one looking for care at home from carers who are considerate and caring.

Best wishes